What breeds are in my dog? Why does he look the way he does? Why does he like to swim and dig holes in the yard? Could I be doing more to provide him with the best care possible and make him happier and healthier? Now dog owners can answer these questions and develop a more targeted care plan for the overall health and well-being of their furry family members with the Wisdom Panel 3.0 canine DNA test. Investments into the accuracy of the science, as well as enhancements towards the overall service and experience, have resulted in several improvements towards the development of the Wisdom Panel 3.0 canine DNA test.

Features include: Illumina Platform: MDR1 Genetic Mutation Test: Direct testing for the mutant MDR1 gene (multidrug sensitivity). Results can assist in the prevention of serious adverse drug reactions. MDR1 test value: $70. Improved technology with the Illumina testing chip for higher marker counts. Increase in Genetic Markers and Accuracy: Seven times the genetic markers for improved accuracy. HTML Reports: HTML report format allows easy access and interaction from smartphones and tablets. Eco-friendly and Cost-saving Packaging: By moving to a smaller box size, shipping costs and cardboard usage are reduced.

Easy as 1, 2, 3: Collect samples from inside dog's cheek, mail back in postage-paid envelope and earn your dog's ancestry. Results e-mailed within 2-3 weeks.

Reveal Your Dog’s Family Tree: From knowing his favorite treats to understanding the meaning of each howl and bark, the relationship you have with your dog is strong and special. You can get to know your dog even better. Owners of mixed-breed dogs can learn their pet's breed history through dog DNA testing, tracing back their family trees to reveal answers explaining certain behaviors, personality traits and even health conditions. Finally, you can satisfy your curiosity and get the answer to that common question: “What kind of dog do you have?”

With your dog’s ancestry revealed, you can build an even stronger bond with your dog. Custom training, nutrition and health plans catered to your dog’s natural tendencies and behaviors will ensure a well-balanced and fulfilling lifestyle for both pet and owner.

All it takes is a simple dog DNA test. Wisdom Panel Insights is a comprehensive dog breed test that helps owners determine their dogs’ family tree with just a swipe of a cheek swab.

Within a few short weeks, you can learn your dog’s history and understand his active nature, or his herding tendencies, or his long, shaggy coat.

Breed Library: The Wisdom Panel Insights Breed Library Detecting 185+ Breeds in a Mixed-Breed Dog. Wisdom Panel Insights covers 159 of the 161 American Kennel Club (AKC) registered dogs plus eleven additional breeds, most of which are found on the AKC's Foundation Stock Service List. By understanding the various breeds' traits and histories, you may be able to recognize some of them in your mixed-breed dog.

What Will My Dog's Report Tell Me?: Wisdom Panel Insights not only detects the breeds in your dog’s ancestry, it will also model an ancestry chart showing where each breed was likely involved so you can see when the breeds contributed to your dog’s family history! Parent: A breed that represents approximately 50% of your dog’s DNA. You are likely to see the most physical and behavioral traits from this breed. Dogs with mixed-breed parents will not have a breed represented at this level. Grandparent: A breed that represents approximately 25% of your dog’s DNA. You may see some physical and behavioral traits from this breed. Dogs with a very mixed ancestry may not have a breed represented at this level. Great-Grandparent: A breed that represents approximately 12.5% of your dog’s DNA. You are unlikely to see many traits from this breed unless they are dominant.

Features:

Shipping:

We ship via USPS, UPS or FedEx. At this time, we do not offer shipping to addresses with an APO/FPO or outside the continental United States.

Shipping Time:
Orders are normally shipped from our warehouse within 24 - 48 business hours of order placement. Please allow 7 - 10 business days for delivery after your order has shipped. Delivery times are estimated and we do not provide money-back guarantee for any shipping option other than FedEx Express or UPS Next Day.

Terms of Use and Security

We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site. If you do not want to receive e-mail from us in the future, please let us know by sending us an e-mail. If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products, special pricing and services or upcoming events. If you do not wish to receive such mailings, let us know by sending us an e-mail. Please provide us with your exact name and address. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line. With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact us at your discretion.

Returns & Replacements 

We accept returns within 30 days of the date of purchase unless otherwise stated on the item's page. In order to return an item, please contact us for a Return Authorization Number.  Once the Return Authorization Number is acquired, you have 30 days to return the item(s). All returned items must be unused and in new condition in their original packaging including all hardware and instructional components. Items are also subject to a 20% restocking fee. Although if you are a repeat customer who purchased from our website before, we are happy to waive the restocking fee.

Any returned item deemed not to fall within the preceding criteria will be returned with no credit issued at the customer's expense. Once your return has been inspected please allow 15 days for the credit to be applied to the credit card used for purchase. The initial cost of shipping is not eligible for a refund. Buyer pays for return shipping. To request your Return Authorization Number, please follow these steps:

1. Read and agree to the Returns Policy and Procedure above.

2. Email us at cs@phenomstores.com. We will need your order number and the Item ID number of the product you wish to return.

Refused Orders - Should you decide that you wish to refuse receipt of an item when delivered by UPS, USPS or any other common carrier and legitimately ordered from us, credit will be issued for the item, minus shipping and a restocking charge of 20%.

Exchanges - In order for us to do the exchange we would need to refund your payment, then you would need to make another purchase transaction with us for the item that you like within 7 days of your exchange request. We're asking that you return the item you bought from us within 30 days along with a tracking number so we both know that your return reached us. We are not responsible for lost or stolen items. All returned items must be unused and in new condition in their original packaging including all hardware and instructional components. Any returned item deemed not to fall within the preceding criteria will be returned with no credit issued at the customer's expense. You are responsible for the return shipping cost. We also charge a 10% restocking fee for exchanges. Once we received and inspected the item we will credit your payment. Please take note, our inventory changes constantly so the item may not be available at the time of your request.  

Damaged, Defective and Wrong Item(s) - It is your responsibility that the item(s) you received are undamaged and the correct item(s). Please examine the shipping box and all contents immediately upon receipt for any signs of damage, defect or wrong item(s). All claims must be initiated within 7 days of delivery and send us an email so we can further assist you.

Still have questions? Please don't hesitate to contact us by sending us an email to cs@phenomstores.com or by phone at 608-571-7033.

FAQ

When do I expect my order to ship out?

Our normal shipping lead times can take up to 72 hours after your order is received. However, due to unprecedented demand brought on by COVID-19 our shipping times have been extended. This is due to logistical issues that our shipping carriers are experiencing that is outside our control. Rest assured, we're doing everything we can to ship your order as soon as it's received.

How will I know my order has shipped?

As soon as your order is packed and labeled, we will email you a shipment confirmation with the tracking number so that you're able to track your order. You can look up the status of your order by entering the tracking number found on the bottom of our web page under "Track Order Status". You can also look up the shipment status of your order by entering your shipment tracking number at USPS.com, UPS.com or FedEx.com.   

How much does shipping cost?

Our shipping costs vary depending on the item you're purchasing. Most items are eligible for our FREE shipping if your purchase totals $59 and over.  And for items that are excluded from FREE shipping like bulk or oversized items, we offer FIXED shipping rate or prevailing market prices. 

Some of the items I ordered are missing. What should I do?

Please reach out to us when you have items that are missing when you originally placed your order. This happens either because,

1. The missing items are on backorder or

2. The missing items are still on its way but due to service delays from our shipping carrier (ie UPS, FedEx) your package may take longer than expected.

How soon after can I cancel my order?

Unfortunately, we cannot cancel an order once an order is placed. This is because your order is automatically placed in queue to ship out once an order is received.  

What is the best way to reach you when I have a question? 

Our customer service phone and chat lines are normally open from 8:30 am to 5:30 pm CST. However, there are times when we can't be reached because all our customer service agents are helping other customers. If this happens, please leave us a voicemail at 608-571-7033 or write us a message on our "Contact Us" page and we will get back to you as soon as possible.

What happens when I "Pre-Order" an item?

When you "Pre-Order" an item that is out of stock, you will be notified when we have the item in stock again. Our "Pre-Order" (or Wait-List) doesn't guarantee that your order will be fulfilled but we will do our best to make that happen.

You're also under NO obligation to purchase when you sign up for "Pre-Order".