Works great on our hard, chlorinated water, and our goldfish seem OK.
This conditioner is concentrated--using only 5ml per 10 gallons. So, if you've got a smaller tank like I do, this 16oz bottle could last decades. It's a gentle formula, even if you put too much in. Conditioner for small Betta tanks is way more dilute, and at first we used 10x too much, but the fish seemed OK with it.